Posted by Alan Penzotti on May 19, 2005 at 16:50:15:
In Reply to: Re: a better solution: download it posted by Sean on May 19, 2005 at 13:14:41:
According to the Uniform Commercial Code, Adobe has an implied warranty of "fitness for a particular purpose" usually cannot be disclaimed by any EULA.
(I am not a lawyer (IANAL) nor do I play one.)
http://www.caddenfuller.com/CM/Articles/Articles34.asp
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From the Adobe site go to [Purchase] [Customer Service] [Returns, Refunds, and Exchanges]
Here they outline the steps on how to return software for refund and how Adobe will handle the matter when the reseller is "less than helpful."
(Note: 30-day return policy and procedure.)