Posted by Jason on September 14, 2000 at 19:08:40:
In Reply to: Re: razor thin profit margins posted by Gerry Smith on September 14, 2000 at 09:05:29:
Service and actual knowledge has been a big casualty
of the trend towards superstores and more recently
online shops.
Try getting good advice at Circuit City or Good Guys.
Heck, just try asking them which TVs have component video
inputs. Then go over to the CompUSA and ask for a good
PC, and why. While they may think otherwise, it's not
whichever model has a spiff. Then go to Ritz Cameras and
get yourself a nice SLR. For the grand finale, try asking
*any* question at Fry's.
When you run a business based on volume, rather than service
(and therefore markup), you hire a lot of people near minimum
wage. They aren't going to be as good. This is particularly
a problem for places like CompUSA - people that are really good
or become so will find better paying jobs easily. Working
there becomes more of a stepping stone job.
Let's hope the dive industry doesn't go that way as well.