Posted by Ken Kurtis on September 18, 2000 at 22:29:18:
In Reply to: Re: Discount Diver Supply reputation? posted by Bob D. on September 15, 2000 at 17:07:33:
(Bob D. wrote) I went to Reef Seekers and told them I was interested in the Seaquest Balance and the Zeagle Concept II. Neither one was in stock in a large, so the guy took my name and said he would call me in a week to 10 days. That was about 9 weeks ago ... I never got a call and purchased the BC at another authorized dealer!
Bob, please accept my personal apologies. This is absolutely unacceptable, whether you're a customer or an owner. If you'd care to e-mail me privately and let me know who it was you talked with, I can institute some remedial customer service training.
NAUI Instr. #5936
Co-owner, Reef Seekers Dive Co.
Beverly Hills, Ca.
Post a Followup