Re: Lack of Customer Service from CEE RAY

Outer Bamnks diving on the Great Escape Southern California Live-Aboard Dive Boat

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Posted by secondhand on September 05, 2002 at 08:49:12:

In Reply to: Re: Lack of Customer Service from CEE RAY posted by ptf on September 05, 2002 at 07:03:21:

I agree a final sweep is a good idea, however mistakes happen and customer service should be a concern of any business operation. I think it would have been worth someone to mail it back at the customers expense, thus providing excellent service and avoiding negative postings on BBS's like this one. I will now be hesitant to book a trip on the CEE RAY, anyone else agree?

Follow Ups:

Disagree Eins 13:47:45 09/05/02 (2)
- Re: Disagree Tim 15:42:39 09/05/02 (1)
  - Maybe you could ask someone from the Aq. Eins 22:26:16 09/05/02 (0)
Re: Lack of Customer Service from CEE RAY Kendall Raine 09:04:06 09/05/02 (10)
- Food for thought Urchindiver2002 12:43:27 09/05/02 (1)
  - Re: Food for thought Jason 13:00:37 09/05/02 (0)
- Re: Lack of Customer Service from CEE RAY Tim 11:16:52 09/05/02 (3)
  - OK, the least they could have done is to email the parka to you. -nt Eins 13:50:25 09/05/02 (0)
  - Re: Lack of Customer Service from CEE RAY Jason 12:21:59 09/05/02 (0)
  - Re: Lack of Customer Service from CEE RAY Kendall Raine 11:24:57 09/05/02 (0)
- Re: Lack of Customer Service from CEE RAY curious: 09:48:27 09/05/02 (3)
  - Re: Lack of Customer Service from CEE RAY Jon 12:24:02 09/05/02 (2)
    - Re: Lack of Customer Service from CEE RAY curious: 13:23:24 09/05/02 (1)
      - Because they "break even" doesn't mean ...... ChrisM 16:19:35 09/05/02 (0)

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