Posted by Elaine on December 20, 2005 at 12:55:16:|
In Reply to: Hey Ross posted by DWill on December 20, 2005 at 12:44:24:
It is like having a car and only being able to talk to the sales department and not to the repair department when your car breaks. The goal of the sales department is always going to be to sell. Your goal when something is broken is to get it fixed and to know that it is getting fixed properly. Two different things entirely.
A dry suit is a high maintenance item. The reason I bought a new DUI is because of their repair department - not due to a sales department. If dive shops fixed dry suits on the spot then it would be appropriate to go through them. Since they don't it is an unnecessary and irritating middle man.
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