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Yes you should charge





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Posted by Jeff Shaw on July 07, 2006 at 20:16:25:

In Reply to: The other side of service from your LDS posted by Ken Kurtis on July 07, 2006 at 15:24:08:

Ken,
My opinion on the Suunto recall is to cover your customers but charge those who bought elsewhere. If they are coming to you as a service, they should expect to pay a reasonable amount.

Whatever the cost to you as a business plus what ever markup is standard.

Then you can wave the fee at your discretion. Like when I show up ;-)

The only time that I buy online is when it is not available otherwise. I really hate waiting for gear.



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