Posted by longipalmus on October 26, 2007 at 09:49:06:|
I would like to warn anybody against DEPP.
I paid a 405 usd insurance premium and now I lost 5000 usd worth of video gear.
As a professional I took their insurance for my video gear via internet while beeing in Egypt.
Unfortunately my gear got flooded. I sent the gear for an expertise to the shop I bought it from in France ( gear is german). they give me an invoice: Hd cam and housing not to be repaired but replaced.
Since then their chairman miss Sandy Hall told me it would take time to handle but the claim was being processed. Then no news. I sent a letter which I got back, called miss Hall, she hanged up on me....
I can send to anyone interested their e-mails.
Look at their web site, does it look professionnal to you?
I should have been more carrefull doing this kind of business through the web.
People advising this insurance must be their friends. (or may be they do carry their job if you live near them...)
That's the beauty with internet, you can make any scam possible.
Now this affair is in the hands of the justice but distance don't make things easy.
More than a year after I still miss my gear and money.
Is that professionnal?
PS: While filming for the 2006 AIda free diving world championnship, we had a Gates housing with a Sony ZH 1 inside that got flooded. it was insured with DAN . NO PROBLEM