Posted by Ken Kurtis on September 16, 2004 at 18:04:45:
In Reply to: Reefseekers Newsletter Rebuttal posted by California Beach Diver on September 16, 2004 at 12:20:26:
. . . always nice to get your take on customer service.
BTW, I disagree with your tipping comment, at least as a far as it pertains to Reef Seekers trips. In fact for the 2-day trip you mentioned, I think the total tip for the crew (from 25 divers) was somewhere around $400-500.
Gee, maybe there IS something to this idea of better service gets better tips. Ya think????
Ken Kurtis
NAUI Instr. #5936
Co-owner, Reef Seekers Diver Co.
Beverly Hills, CA