Posted by Bentman on April 12, 2000 at 20:44:36:
While at Catalina last weekend, my buddy had to replace an
"o" ring and bought one at Catalina Scuba Luv. He forgot his
wallet at the dive site (Casino Point) but he had his credit
card. Believe it or not, they charged his credit card 65 cents
for the o-ring. I think this is poor business relations, especially since it would have prudent for Scuba Luv to have either given him an 0-ring with the understanding to come by after his dive and pay the
exorbitant 65 cent fee. Instead, they charged his credit card which
will probably cost Scuba Luv about $ 2.00 just in credit card transaction fees. Does this make sense ? Anyone else have any similar
complaints about their service or attitude ?